25 years of providing exceptional Norfolk holidays

Customer Reviews

We love hearing what our customers thought about their holiday with us and use an independent review platform called Feefo to collect their feedback when they return home.

So far, we have received a total of 1381 with 98% of those customers telling us that their experience with Norfolk Country Cottages was either 'Excellent' or 'Good'. You can read them all here:

Exterior image of this charming end of terrace cottage

Goldsmith's Cottage - August 2017

“Norfolk cottages have lots of lovely properties.”

The house sits on a pedestrianised road overlooking the river Wensum in the heart of the city of Norwich

Quayside - August 2017

“Efficient holiday company. Made booking a holiday easy.”

Marriotts Lodge is one of two detached lakeside lodges in a secluded fully enclosed setting comprising of a two acre lake surrounded by around three acres of tree-lined pathways/drive and picnic area.

Marriott's Lodge - August 2017

“very helpfull”

Sitting room with stunning vaulted ceiling

Old Oaks Cottage - August 2017

“No problems with booking or correspondence.”

Exterior image of this delightful grade II listed cottage,

Cockleshells - August 2017

“Good communication and customer service.”

Open plan living room with comfortable seating and dining area

Whistles - August 2017

“The minimum service required to book the holiday. There was a delay in clearing my payment that delayed forwarding of full property/holiday details and arrangements. When these were received that stated that the property was managed by Norfolk Country cottages and gave contact details of the property manager. However a number of voicemails and texts went unanswered and I had to call their office when I was informed that they no longer managed the property (although still was responsible for the letting). Not only should they have updated me on this without prompting, the ,ember of staff should have still responded to my texts/voicemails as a matter of professionalism and courtesy especially as this was the day before our holiday started and required a prompt (if not urgent) response..”

Exterior image of this unique and quirky property!

The Signal Box - August 2017

“Prompt reply to any questions via email.
All went without a hitch.”

Exterior view showing brick and flint conservatory.

Todds Cottage - August 2017

“Helpful staff in answering queries prior to mking booking”

Exterior - View 1

Butterfield House - August 2017

“Friendly staff on the phone, easy to use website and booking was hassle free.”

A traditional coach-house style holiday home situated in a quiet but central position within this pretty village, which is just a short drive to the coast

The Annexe - August 2017

“Excellent service no problems.”

Pages