We love hearing what our customers thought about their holiday with us and use an independent review platform called Feefo to collect their feedback when they return home.
So far, we have received a total of 1381 with 98% of those customers telling us that their experience with Norfolk Country Cottages was either 'Excellent' or 'Good'. You can read them all here:
Bramley Cottage - April 2017
“I was reluctant to supply a mobile phone number, as we never turn it on, and don't really know how to use it. I was persuaded to supply one, "Just in case of an emergency". I was then disappointed to find that the combination lock number for the property keys would be sent by text. I then had to try to work out how to get a text, gave up, and telephoned Norfolk Country Cottages for the combination. I asked to have the mobile phone number deleted from my records, as this was an imposition on us, which was not explained - indeed, I was very obviously not told the whole truth.”